Current turn-around time at our facility has been averaging 10-12 business days for most orders.
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Segway 73.6V Li-Ion Battery Rebuild Service

Battery Rebuild Service For 20967-00001 SEGWAY® Lithium Li-Ion Battery Pack (1 Battery)


Battery rebuild service for one 20967-00001 SEGWAY® lithium battery. With this service, we will laser cut one SEGWAY® lithium battery open and replace all the old cells with brand-new cells. The completed assemblies will have a capacity of 6.0Ah which is .8Ah higher than the original extending your range per charge. You must send us your battery for us to perform this service. The current lead time is 3-4 weeks at our facility. We do not rebuild NCG2004-N battery packs.

MTO Battery offers the highest quality battery rebuilds that are available. We laser cut the cases open which minimizes the amount of material that is removed and ensures that the case will reseal properly. All of the assemblies are done at our facility in York, PA. Every single battery is fully charged on OEM SEGWAY® chargers and then discharged using PC-controlled load testers to document the capacity and performance of the battery under load. We then fully charge the battery again and test the battery on one of our SEGWAY® machines. This process is videotaped and we provide you access to this video as proof that the battery was tested and that it does indeed properly power up the SEGWAY®. 

We were the first company to offer SEGWAY® Li-Ion battery rebuilds. We have advanced diagnostic equipment that is able to test and diagnose everything to do with these batteries. We proudly maintain an A+ rating with the Better Business Bureau. Given the expense of these batteries, we strongly urge potential customers to do their research on the company you are choosing to do business with. Not all battery rebuild companies are created equal.

Any warranty expressed or implied only applies to the cells and labor that we provide. Re-used parts such as cases, circuit boards, harnesses, etc. carry no guarantee or warranty. Over-discharge, cell failure due to faulty BMS, or other abuse is not covered under any warranty. We ship within the continental USA to you using Hazmat delivery services. Dangerous goods surcharges are applied during checkout. 

Purchases outside the continental USA require a continental USA ship-to address. MTO Battery does not, shall not, and will not assist with or provide support for shipping this product outside of the continental USA. Website orders ship by ground only regardless of the shipping method chosen. This rebuild is for Segway brand lithium batteries which can be installed on I167, I180, I2, X2, and SE model SEGWAY® personal transporters. Some model SEGWAY® may require a software update to use lithium batteries. Please note that we do not rebuild aftermarket battery packs or the new extended range Segway batteries. 

This service requires additional processing time due to the quantity of labor that it takes.

This item is over 300Wh and is subject to additional shipping regulations. Please visit this link to view each carriers rules/regulations. 

Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. If you desire shipping insurance on the shipment from us back to you, please click here to add it.

Note: This is a rebuild service, not an attempt to sell a new or aftermarket battery pack. With this service, you must send your battery to us to be repaired.

MTO Battery claims no affiliation or endorsement from Segway Inc. SEGWAY® is a registered trademark of Segway Inc.

Customer Reviews

Based on 10 reviews
Many thanks

The Segway runs like new again. Thank you for the professional job my friends. Take care.

Bob B.

Lorie and the team did a great job on my Segway battery. I am quite pleased with the performance.

Wonderful Experience

Start to finish everything was professional. The battery has been great.

Segway Battery Rebuilding

My rebuilt Segway battery has been working great since receiving it from MTO. The process was a little timely but I did my research before I invested the money. MTO has a great reputation and has been in business for longer than any of its competitors. They do great work and everyone I spoke with was very nice and accommodating.

Douglas C.
Fantastic Battery Rebuilds

I can vouch for the capacity of these rebuilds. I have owned new batteries from Segway, rebuilds from a sub par company in California, and now rebuilds from MTO. The MTO Segway Lithium Battery Rebuilds are giving me a consistent 28-29mi per charge!! On new batteries from Segway I would get 25mi. On the "supposed upgrades" from the other company I only got about 18mi. I called MTO prior to placing my order and immediately realized that the young woman who answered the telephone was very well trained. She was polite and knew more about my batteries than I did (and I thought I knew a good bit). By the end of the conversation I felt very comfortable sending my batteries to MTO. The batteries I received back are sealed nicely and the weight of the battery feels as though it did not change. I did not weigh it prior but it must be very close. MTO provided with a link to a YouTube video showing my batteries being installed and working on their X2 prior to shipping the batteries back to me. I love the way they went out of their way to reassure me that they deserve my business. I simply cannot say enough good things about how my transaction went.

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