Current turn-around times at our facility have been averaging 5-7 business days for most smaller orders.

SKU: KCL12IBOB

KCL12IBOB KitchenAid® 12V 1.5Ah Lithium Battery Rebuild Service

$32.50
Shipping calculated at checkout.

Charging Recommendations

1. Always ensure that the battery is not hot and is at room temperature before charging.

2. Once charged, remove the battery from the charger. Do not store the battery on the charger for extended periods of time. Please note that storing a battery in a charger that is not plugged into the wall, can potentially cause the battery to drain back into the charger. This was more common with older chargers and we have also noted it in some newer chargers.

3. It is recommended to not store the battery on the device when not in use. Storing the battery separately removes the possibility of the device slowly draining the battery. 

4. If you have not used the battery for 2-3 months, we would recommend recharging the battery and if possible, use them. This helps maintain their health.

5. Lastly, be sure to store your battery in a dry environment. If possible, avoid temperatures below freezing and above 110F to maximize battery life.

Shipping

Li-Ion batteries may be regulated for shipment based upon their size. Below are links to the regulations from the three main shipping carriers for shipping lithium batteries. 

USPS will transport batteries that are up to 100Wh per section 349.222 that can be found here.

UPS will transport batteries that are up to, but not including, 300Wh per their information that can be found here. UPS Hazmat Phone: 1-800-554-9964

FedEx will transport batteries that are up to, but not including, 300Wh per their information that can be found here. FedEx Hazmat Phone: 1-800-463-3339

Another reference link can be found here. Page 5 references batteries that are being sent for recycling.

DOT Helpline Phone Number: 202-366-4433

PHMSA Information

Sample labels that are used for Li-Ion battery shipments can be found below.

Label 1

Label 2

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This is a battery rebuild service!

You must ship YOUR battery to us to be repaired. We DO NOT sell new, used rebuilt, or aftermarket battery packs.

Description

Rebuild Service for a KitchenAid® KCL12IBOB battery pack. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Send your KCL12IBOB battery to us and let us make it work as well as new. Don't wait any longer. Send your KCL12IBOB battery pack to us for repair today!

Upgraded rebuild capacity to 2.5Ah

Note: When we are rebuilding your battery, if your circuit board is found to be defective, we will contact you. At that time we will provide you with the option of sending us another battery or we can refund you for the rebuild service. The old cells are removed and recycled prior to circuit board testing and cannot be shipped back to you. 

Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen.

Note: This is a rebuild service and not an attempt to sell a new or aftermarket battery pack. With this service, you must send your battery to us to be repaired.

KitchenAid® is a registered trademark. MTO Battery is not affiliated with nor endorsed by KitchenAid®. 

Payment & Security

Payment methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.

Customer Reviews

Based on 1 review
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M
Marian W.
Fulfilled as promised

My immersion blender is working again! MTO repaired and returned the needed battery as promised . The instructions on the website were clear and all communications were timely. Thanks!