935377 Cleco® LiveWire 26V Lithium Battery Rebuild Service
Charging Recommendations
Charging Recommendations
Always ensure that charging is done while you are present, on non-flammable impermeable surface such as concrete or steel, with adequate ventilation, and with proper fire extinguishing equipment nearby.
1. Always ensure that the battery is not hot and is at room temperature before charging.
2. Once charged, remove the battery from the charger. Do not store the battery on the charger for extended periods of time. Please note that storing a battery in a charger that is not plugged into the wall, can potentially cause the battery to drain back into the charger. This was more common with older chargers and we have also noted it in some newer chargers.
3. It is recommended to not store the battery on the device when not in use. Storing the battery separately removes the possibility of the device slowly draining the battery.
4. If you have not used the battery for 2-3 months, we would recommend recharging the battery and if possible, use them. This helps maintain their health.
5. Lastly, be sure to store your battery in a dry environment. If possible, avoid temperatures below freezing and above 110F to maximize battery life.
Shipping
Shipping
Li-Ion batteries may be regulated for shipment based upon their size. Below are links to the regulations from the three main shipping carriers for shipping lithium batteries.
USPS will transport batteries that are up to 100Wh per section 349.222 that can be found here.
UPS will transport batteries that are up to, but not exceeding, 300Wh per their information that can be found here. UPS Hazmat Phone: 1-800-554-9964
FedEx will transport batteries that are up to, but not exceeding, 300Wh per their information that can be found here. FedEx Hazmat Phone: 1-800-463-3339
If your battery is in excess of 300Wh, you will need to see if your local UPS or FedEx location has a staff member that is properly trained to package and ship your battery(s).
Another reference link can be found here. Page 5 references batteries that are being sent for recycling.
DOT Helpline Phone Number: 202-366-4433
PHMSA Information
Sample labels that are used for Li-Ion battery shipments can be found below.
Label 1 Domestic Ground Shipment
Label 2 Domestic Ground Shipment
Label 3 (Only for 300Wh or larger)
935377 Cleco® LiveWire 26V Lithium Battery Rebuild Service
This is a battery rebuild service!
You must ship YOUR battery to us to be repaired. We DO NOT sell new, used rebuilt, or aftermarket battery packs.
Description
Description
Rebuild Service for a Cleco® 935377 battery pack. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Cases and connectors are re-used and are not replaced or serviced. The performance of our battery packs is equal to or better than that of a brand-new battery from the OEM but at a fraction of the cost. Send your 935377 battery to us and let us make it work as well as new. Our trained technicians work on Cleco® brand batteries each day. We rebuild almost all types of Cleco® brand batteries. Don't wait any longer. Send your 935377 battery pack to us for repair today!
Note: When we are rebuilding your battery, if your circuit board is found to be defective, we will contact you. At that time we will provide you with the option of sending us another battery or we can refund you for the rebuild service. The old cells are removed and recycled prior to circuit board testing and cannot be shipped back to you.
Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen.
Cleco® is a registered trademark. MTO Battery is not affiliated with nor endorsed by Cleco®.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.