Current turn-around time for most smaller battery rebuild services is ~10 business days at our facility.
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Battery Charging Recommendations For SEGWAY® Batteries

Lithium Batteries

It is not healthy for a lithium battery to charge continuously. To get the most life out of your batteries, follow the steps below.

1. Purchase a timer (like timers used for Christmas Lights)

2. Set the timer so it is on no more than 8-10 hours per day. If you are an infrequent user, you may consider less time per day. 

3. Allow your batteries to rest 30 minutes after being used before starting to charge.

4. Following a charge, allow the batteries to rest for 30 minutes before being used.

5. For long term storage, disconnect your batteries from the SEGWAY® completely, and fully charge them. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Please be advised long term storage of 6+ months may decrease battery performance. Intermittent use is recommended.

NiMH Nickel Metal Hydride Batteries

It is not healthy for a Nickel Metal Hydride battery to charge continuously. To get the most life out of your batteries, follow the steps below.

1. Purchase a timer (like timers used for Christmas Lights)

2. Set the timer so it is on no more than 8-10 hours per day. If you are an infrequent user, you may consider less time per day. 

3. Allowing your batteries to rest 30-60 minutes after being used before starting to charge.

4. Following a charge, allow the batteries to rest for 30-60 minutes before being used.

5. For long term storage, disconnect your batteries from the SEGWAY® completely, and fully charge them. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Please be advised long term storage of 6+ months may decrease battery performance. This can typically be rectified by fully charging the batteries and using them until the SEGWAY® indicates low battery. Run the machine at low speeds on a flat surface until the machine shuts down from low battery. Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again.