It has come to our attention that there are some consumers who need to have their Coolest Cooler BAT101 and BAT102 battery packs repaired. We have these services available on our website effective today.
Our battery rebuild process is pretty simple and will offer you an upgrade over the original product. Many of the Coolest battery packs are 2200mAh while our rebuild services will increase the capacity to 2500mAh. Our rebuilds are completed using high-quality Samsung cells. Using good materials ensures that the cells will last for many uses and will provide consistent service.
We would like to point out that many of the Coolest Cool battery packs that we have received are severely discharged. We are not sure why this is occurring but there are a few things you can do to protect your battery.....and your wallet. When the cooler is not being used we would recommend removing the battery and charging it prior to storage. If storing the battery for an extended time we would recommend charging the battery at least once every 3 months. Do not store the battery on the charger or installed into the cooler. Lastly, if you run the battery to where it is not functional it is important to charge it immediately as long as it is not overheated from use.
If you fail to maintain your battery every few months it will not be in good working condition the next time you go for it. These batteries do not just simply have a specific number of life cycles or specific life expectancy. This product requires use and maintenance to maintain good condition. If the battery is not used often enough and is not charged often enough it will have a very short life.