This post is to make clear our formal policy on aftermarket SEGWAY® batteries. These batteries have been formally evaluated by our company and they do not meet our quality standards. Due to the seriousness of the deficiencies found our official stance is that we do not sell, repair, or ship such batteries. Our goal is always to best serve our clients and to provide them with the best possible service and quality. Please know that our commitment to service and quality is what has driven this decision with this product. Thank you for your business.