QUESTION:What is the difference between the NiCad and the NiMH rebuild services you offer?
ANSWER:Our NiCad and NiMH rebuild services offer different levels of run time. The higher the mAh rating of the rebuild service the longer it will run off of each charge. Our NiMH are extremely high rate cells and will work normally with any NiCad charger. They will also maintain a higher voltage when being used which will provide you with higher RPM's.

QUESTION:What is your average turn around time?
ANSWER:Our turn around time varies and is mostly based on what production contracts we currently have. On average we will have your batteries a few business days before shipping back to you. If you require an immediate turn-around inquire about our order expedition services. Lead time is NOT guaranteed unless you purchase an expedite service.

QUESTION:What is the difference between the regular and heavy duty rebuilds?
ANSWER:Our heavy duty rebuilds use the same batteries but get more insulation between the cells and the tabs to help prevent heat damage to the cells during heavy use. We also place additional tabs between each cell to provide better conductivity.

QUESTION:What type of batteries do you use?
ANSWER:Our batteries are Fast Charge/High Rate cells made by a reputable manufacturer which we stand behind 100%.

QUESTION:My batteries are a lower mAh value than you offer. Will a higher mAh hurt my charger or tools?
ANSWER:Not at all. A higher mAh means it will take a little longer to charge and that it will last longer on each charger as well. You will not damage your tools by using and higher mAh value.